About us: Excellent customer service is our passion – in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
Are you a passionate Social Media user, genuinely excited to help customers and have an interest in current events in the Arabic world? Then join our new team and help us to ensure excellent service standards while making a difference in the world!
For our location in Essen we are currently looking for
Arabic Speaking Content Moderator (m/f/d)
Screen and review reported social media content according to guidelines
Research, prevent and solve challenges related to accounts
Contents involved can contain graphic images or offensive content
Fluent written and spoken communication skills in Arabic and English are essential
Valid working permit for Germany / EU citizenship
Affinity with online media and social networks
Strengths in efficiency, accuracy and empathy
Awareness for current cultural, political and social events
Goal-oriented and meticulous work approach
Flexibility and willingness to work in shifts in a 24/7 shift system
Attractive salary and fully paid training period
Appealing bonuses for weekend and night shifts
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces at the city center of Essen
Positive international working environment; Funfloor with PlayStation, table tennis, and many more
Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
Appealing benefits like corporate psychologist in the office, regular fruit deliveries for a healthy lifestyle and free drinks
Attractive employee referral bonus programs
Intriguing and diverse responsibilities working with one of the big players in social media
Our recruiting team will gladly answer all your questions at +49 201 2587 0006.
We are looking forward to your informative application.
We have digitalized our recruiting process and are now offering virtual job interviews to all applicants.
TELUS International values people diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.
You are a passionate social media user? Join us in our mission to make social media a safe place for everyone!