Back Office Specialist with Turkish (m/f/d)


About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


 Ref Number Req_00061691

Back Office Specialist with Arabic (m/f/d)

Overview of tasks

  • Back office support only 

  • Taking over general administrative tasks

  • Provide online support for specific cases 

  • Achieving and ensuring the quality standards


We are looking for:

  • Fluent written and spoken communication skills in Arabic and English

  • Valid working permit for Germany or EU citizenship

  • Affinity with back office services

  • Strengths in efficiency, accuracy and empathy

  • Goal-oriented work approach 

What we offer

  • Attractive salary: 14.4 Euro per hour and fully paid training period

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces at the city center of Essen

  • Positive international working environment; Fun Floor with PlayStation, table tennis, and much more

  • Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation

  • Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle and free drinks

  • Attractive employee referral bonus programs

  • Intriguing and diverse responsibilities 

  • Flexible schedule between Monday and Friday (no night shifts)

  • Weekends off

Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.


About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


Equal Opportunity Employer

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Applicants with special needs will be given preferential consideration if they are equally qualified.


TELUS International

Kontakt für Bewerbung

HR Team Essen

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Beschäftigungsart Festanstellung
Arbeitszeit Vollzeit
Arbeitsort Dahnstraße 51, 45144 Essen