About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
German Speaking Support Specialist (Relocation assistance)
Deliver outstanding client service
Achieve great customer experience and satisfaction
Identify and assess customers’ needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
As a candidate, you do not need to have experience in a similar role but you should be fluent in German and have excellent communication skills.
Fully paid training
Stable job and career development opportunities
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate